Operational knowledge is no longer optional.
It is infrastructure — as critical as the equipment itself.
Alpha PX converts manuals, service history, and technician insight into structured, equipment-specific repair workflows.
Technicians receive:
Instead of navigating disconnected PDFs, ticket systems, and SharePoint folders, technicians receive direct, structured guidance aligned to the equipment they are servicing.
Not document search. Workflow intelligence.
Most AI tools retrieve information.
Alpha PX structures decisions.
Answers use only your documentation and service history — no public internet. If it does not know, it does not guess. Every answer is traceable to source.
Structured, step-by-step repair logic aligned to specific equipment — not generic AI responses.
We measure measurable operational performance: MTTR, repeat visits, downtime. If measurable operational performance does not improve, you do not pay.
Failure causes and parts are ranked by probability to reduce guesswork and repeat visits.
Mobile-optimized, voice-capable, and equipment-context aware — designed for real maintenance conditions.
Every confirmed repair strengthens the system, preserving expertise across shifts and regions.
Alpha PX is deployed to improve:
Reduce resolution time with structured, equipment-specific repair workflows.
Reduce resolution time with structured, equipment-specific repair workflows.
Guided troubleshooting and confidence-based parts identification improve first-visit resolution.
Guided troubleshooting and confidence-based parts identification improve first-visit resolution.
Fewer truck rolls and callbacks through accurate diagnosis and parts ranking.
Fewer truck rolls and callbacks through accurate diagnosis and parts ranking.
New technicians ramp faster with embedded guidance and knowledge that compounds.
New technicians ramp faster with embedded guidance and knowledge that compounds.
Confidence-ranked parts and margin protection through faster, right-first-time repair.
Confidence-ranked parts and margin protection through faster, right-first-time repair.
This is not a documentation portal.
It is operational workflow intelligence for the frontline.
Alpha PX is not industry-specific. It is environment-specific.
Standardize repair intelligence across distributed technician fleets and installed equipment bases.
Protect throughput. Reduce maintenance bottlenecks. Improve shift continuity across complex production environments.
“Alpha PX turns technician turnover from a structural liability into durable operational infrastructure. Our institutional intelligence is embedded in systems — not dependent on memory.”
— VP of Operations, Global Industrial Services
“I diagnose faster because the guidance is immediate and precise. I don't search manuals — I get the answer in seconds.”
— Lead Field Technician
Case Study
A national field service organization had operational knowledge in CSV exports and thousands of OEM manuals in SharePoint — but accessing it was slow. Within weeks, Alpha PX deployed the APX Service Assistant with zero system integration and no IT lift. Technicians could ask questions in plain language, get instant answers and manual deep-links, and reduce escalation calls. The result: faster knowledge access and reduced diagnostic friction across fragmented systems.
Manufacturing Use Case
Manufacturers use Alpha PX to support technicians with guided troubleshooting, faster diagnosis, and more efficient maintenance planning — helping reduce unplanned downtime and reclaim productive hours.
A manufacturing pilot program is now available.
Prove It in 30 Days
Week 1 — Define scope and ingest documentation
Week 2 — Structure operational knowledge
Week 3 — Deploy for live technician use
Week 4 — Measure impact and deliver ROI summary
If measurable operational performance does not improve, you do not pay.